New turbo

[Silverstar]

Well if they have come through and sorted out the problem you wouldn't be naming and shaming them by announcing what company you used but you would in fact being giving them a good recommendation as more people are likely to use them knowing that they will sort out any problems should they arise.

[enuff_zed]

Well if they have come through and sorted out the problem you wouldn't be naming and shaming them by announcing what company you used but you would in fact being giving them a good recommendation as more people are likely to use them knowing that they will sort out any problems should they arise.

Assuming that they identified a problem and have taken steps to prevent it happening again.

[Danglesberries]

Well if they have come through and sorted out the problem you wouldn't be naming and shaming them by announcing what company you used but you would in fact being giving them a good recommendation as more people are likely to use them knowing that they will sort out any problems should they arise.

Assuming that they identified a problem and have taken steps to prevent it happening again.

Obviously!

[enuff_zed]

Well if they have come through and sorted out the problem you wouldn't be naming and shaming them by announcing what company you used but you would in fact being giving them a good recommendation as more people are likely to use them knowing that they will sort out any problems should they arise.

Assuming that they identified a problem and have taken steps to prevent it happening again.

Obviously!

Why 'obviously'? There is no evidence that they've said, 'oh yes, this is the issue, we'll fix it', simply that they've agreed to settle with the OP.
I would not go there myself purely on those grounds as who can say it wouldn't happen again.
Therefore, my initial comment still stands (regardless of any head-banging), that at this point in time the OP could only give them a good recommendation for settling his problem.
It would require a better explanation of what they found and how they have mitigated against that occurring again in the future before a full recommendation could be given.

[Pooltee]

Assuming that they identified a problem and have taken steps to prevent it happening again.

Obviously!

Why 'obviously'? There is no evidence that they've said, 'oh yes, this is the issue, we'll fix it', simply that they've agreed to settle with the OP.
I would not go there myself purely on those grounds as who can say it wouldn't happen again.
Therefore, my initial comment still stands (regardless of any head-banging), that at this point in time the OP could only give them a good recommendation for settling his problem.
It would require a better explanation of what they found and how they have mitigated against that occurring again in the future before a full recommendation could be given.

Exactly the point I was trying to put across earlier. The issue here isn’t the fact the OP has a faulty turbo, the problem is why has he got a faulty turbo.

Through all the turbos you want at the car. The the original cause of failure isn’t addressed, those new turbos will just keep on coming.