Microphone Problem ?

[JImbrodie1]

Hi all,

Just had the E89 delivered and have paired the wife’s phone by Bluetooth however when she makes a call she can hear the other person but they cannot hear her.

Anyone else had this ? Do you think it’s the microphone ?

I’ve searched the forum and only found issue where there was sound but poor quality. This is no sound at all.

Thanks in advance

[mcbutler]

Try using voice commands, if that works then you know the mic is fine.
You can download the owners manual as an app for directions on voice control.