AUX Port Problem

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AUX Port Problem

Post by Silverstar » Fri Jan 31, 2020 7:49 pm

Some time ago I purchased one those 10 quid usb / aux bluetooth things from Amazon so I can stream from my iPhone. Today I removed it from the car to clean the area but when I tried to reinstall it the small jack plug for the aux port seemed to be loose and when playing the radio I am only getting sound from the right side. So I removed the plug and found that the tip of this plug (as can be seen in the red circle in the photo below) has come off and is stuck inside the aux port! :headbang: :(

Does anyone know how to remove the aux port from the car and if it can be dismantled so I can remove the piece of the jack plug that is stuck in there? or will I need to buy another aux port? Let this be a lesson for others to be weary about this kind of cheap tat on Amazon and eBay!
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AUX Port Problem

Post by Silverstar » Mon Feb 03, 2020 10:19 am

Anyone? any ideas how to remove the aux port?
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AUX Port Problem

Post by Chris_D » Mon Feb 03, 2020 10:41 am

Tip/ring/sleeve config of your jack plug indicates why you are only getting sound through the right channel as the 'tip' conducts the left/+ channel audio.
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I've never seen a tip break off before and I've been making my own audio cables for years :o
Definitely cheap tat!

I don't know how it's configured but I'd suggest dismounting the panel and getting to the connector from behind. The tip part of the plug is held in place usually by a sprung mechanism inside the connector which keeps the tip under compression and locks it 'fingertight' in place.
It wouldn't take much force to remove it but going in from the front may cause other damage. You probably wouldn't be able to reach it anyhow.

If you manage to fix it, get back in touch with me if you want an audiophile quality 3.5mm<>3.5mm jack cable for about 35 quid plus postage.
I don't do apple connectors however so you would need an adapter plug.
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AUX Port Problem

Post by Silverstar » Mon Feb 03, 2020 11:36 am

Thanks for the tip Chris_D. As you suggested I will try and dislodge the broken tip from behind but first I need to figure out how to remove the Aux / USB port from the car so I can do that.
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AUX Port Problem

Post by Timmyboybunter » Fri Feb 14, 2020 1:52 am

Can't help with a 'proper' method, but if you have another aux port handy (and they're only cheap on Ebay) just use long nose pliers in the usb and aux holes - firm yank and out it comes.
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AUX Port Problem

Post by Chris_D » Fri Feb 14, 2020 10:52 am

Timmyboybunter wrote:
Fri Feb 14, 2020 1:52 am
Can't help with a 'proper' method, but if you have another aux port handy (and they're only cheap on Ebay) just use long nose pliers in the usb and aux holes - firm yank and out it comes.
If you have a link to where I can get hold of those longnose pliers you mention that woould fit inside a 3.5mm hole I would LOVE to know....
:thumbsup:
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AUX Port Problem

Post by Timmyboybunter » Fri Feb 14, 2020 11:16 am

Chris_D wrote:
Fri Feb 14, 2020 10:52 am
If you have a link to where I can get hold of those longnose pliers you mention that woould fit inside a 3.5mm hole I would LOVE to know....
:thumbsup:
Difficult to tell if you're serious or not Chris :D but I had 3 old sets of long nose pliers sitting in my toolbox, they all taper into a point on either side so all 3 would have been suitable for the job: 1 half of the pliers in the USB slot, the other half of the pliers in the 3.5mm hole, squeeze, pull. Possibly you're wondering how a set of long nose pliers would fully fit into a 3.5mm hole - and I agree they wouldn't :rofl: but sticking them in the hole wouldn't achieve anything!

See page one of my E89 thread in my sig - the aux port has 2 metal tabes either side which click into place when it is pushed into the plastic housing from the front - yanking hard with pliers just reverses this process but you need to squeeze with enough force to get suitable grip to be able to remove that it will damage the part. The alternative is to go from the back of the port, squeeze those 2 tabs and simply push it forward.
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AUX Port Problem

Post by Silverstar » Sun Feb 16, 2020 7:00 pm

Timmyboybunter wrote:
Fri Feb 14, 2020 11:16 am
Chris_D wrote:
Fri Feb 14, 2020 10:52 am
If you have a link to where I can get hold of those longnose pliers you mention that woould fit inside a 3.5mm hole I would LOVE to know....
:thumbsup:
Difficult to tell if you're serious or not Chris :D but I had 3 old sets of long nose pliers sitting in my toolbox, they all taper into a point on either side so all 3 would have been suitable for the job: 1 half of the pliers in the USB slot, the other half of the pliers in the 3.5mm hole, squeeze, pull. Possibly you're wondering how a set of long nose pliers would fully fit into a 3.5mm hole - and I agree they wouldn't :rofl: but sticking them in the hole wouldn't achieve anything!

See page one of my E89 thread in my sig - the aux port has 2 metal tabes either side which click into place when it is pushed into the plastic housing from the front - yanking hard with pliers just reverses this process but you need to squeeze with enough force to get suitable grip to be able to remove that it will damage the part. The alternative is to go from the back of the port, squeeze those 2 tabs and simply push it forward.

Well I managed to remove the port today, I followed instructions I round on newtis: https://www.newtis.info/tisv2/a/en/e89- ... r/8Ir3cKLI

Decided not to do it how you said as I thought I might be able to take the port apart and get the broken pin out but no such luck! Looks like I am going to need a new port! :x I guess I should have followed what you said and saved myself some time :wink:

Apparently this problem is more common then I thought, loads of videos on YouTube showing how to remove the tip using a Bic type pen, but it didn't work in my case.
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AUX Port Problem

Post by Timmyboybunter » Mon Feb 17, 2020 12:20 am

What a pain. Is the 3.5mm port interchangeable independently of the USB port? Just wondering if it's worth trying my port in your housing before forking out for another whole part - it was definitely working prior to removal but I wasn't gentle with it.
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AUX Port Problem

Post by Silverstar » Mon Feb 17, 2020 6:28 pm

Timmyboybunter wrote:
Mon Feb 17, 2020 12:20 am
What a pain. Is the 3.5mm port interchangeable independently of the USB port? Just wondering if it's worth trying my port in your housing before forking out for another whole part - it was definitely working prior to removal but I wasn't gentle with it.
The AUX and USB sit side by side in the same housing as such and I managed to separate the AUX, so yes if you had the same type as mine I could just swap out the AUX socket. The only problem is I am in Spain so I don't know how it's going to be possible to try yours. Here's some pics of mine is yours the same?:
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AUX Port Problem

Post by enuff_zed » Mon Feb 17, 2020 7:30 pm

So a simple dab of superglue on the end of the bit you pulled out wouldn't be enough to extract the tip?

Or a very small drill bit gently twisted in until it grips?
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AUX Port Problem

Post by Timmyboybunter » Mon Feb 17, 2020 7:59 pm

Silverstar wrote:
Mon Feb 17, 2020 6:28 pm
The AUX and USB sit side by side in the same housing as such and I managed to separate the AUX, so yes if you had the same type as mine I could just swap out the AUX socket. The only problem is I am in Spain so I don't know how it's going to be possible to try yours. Here's some pics of mine is yours the same?
Ah, sorry - not sure why but I assumed you were in the UK (in which case I would have happily put my USB/aux mine in the post for you to mess around with, I have zero use for it) but I think by the time I've posted it to Spain it would be halfway to the cost of picking up a 2nd hand one off Ebay; plenty around, as all the Mini versions are basically the same too.

As above though, I wonder if there are some other things you could try - the piece that has snapped off, is it quite tightly lodge in there? I've been using the mastic I ripped off my door membranes (the really black sticky stuff) for all sorts off things - a blob of that on the end of a pokey thing like a drill bit perhaps? Do you have any phillips screwdrives thin enough to poke into the port?
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AUX Port Problem

Post by Timmyboybunter » Mon Feb 17, 2020 10:56 pm

Here's mine, it is the same - you can see where I've marked it with the pliers.
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AUX Port Problem

Post by Timmyboybunter » Mon Feb 17, 2020 11:02 pm

It's only £3 to post I think, so in the spirit of international forum friendship I'll happily send it your way for free - I owe the forum a favour or two 😁

PM me your address details if you want it.
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AUX Port Problem

Post by Silverstar » Tue Feb 18, 2020 11:53 am

Timmyboybunter wrote:
Mon Feb 17, 2020 11:02 pm
It's only £3 to post I think, so in the spirit of international forum friendship I'll happily send it your way for free - I owe the forum a favour or two 😁

PM me your address details if you want it.
I've tried to use the super glue trick last night like enuff_zed said but it didn't work. I checked Royal Mail too, seem standard delivery is around 2 to 3 GBP so yeah I'll send you a PM. If you let me have your PayPal I can send you some drink money. By the way I am not sure if you mentioned it in another post but why have you taken it out? replaced with something better? just curious. Thanks
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