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Faulty Roof & Warranty Mess

supafly
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Faulty Roof & Warranty Mess

Post by supafly » Tue Dec 31, 2019 1:05 am

step_change wrote: Tue Dec 24, 2019 7:07 pm Shocking the OP has had to endure this treatment. Hope you get it sorted mate.
I must say, there is always this little worry when I activate the roof especially when I am about and about in case it doesn't work. If it gets stuck half way down when away from home....... :o I had less worry with roofs that you could manually operate if needs be. But the E89 you can't.
Hi. Unfortunately it's still not sorted. I got them to drop the labour but by they still took £500 from me and sent me on my way. It was recommended by the BMW warranty complaints department to pay and get the car back.

I raised a complaint with BMW warranty. But so far all I've received is a letter acknowledging the complaint.

The dealer told me that the part has improved the roof but it judders going up. I haven't even tested it myself as it's not worth the hassle if it got stuck.

So I'm not quite sure what do with it at the moment...

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step_change
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Faulty Roof & Warranty Mess

Post by step_change » Tue Dec 31, 2019 10:44 am

There are some BMW E89 roof specialists on this forum like Dietcokeman. Get one of them to have a look. Just because you have a warranty (I have too) doesn't mean you shouldn't get some jobs done elsewhere.
Gone :( : 2013 35is, Melbourne Red, DCT, Nav, Comfort pack
Gone: 2007 2.5is, Montego Blue, Auto, Nav

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RobbiZ4
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Faulty Roof & Warranty Mess

Post by RobbiZ4 » Tue Dec 31, 2019 1:47 pm

:(
Pardon, je suis Allemand :oops:
:ant:
E89 Roof Maintenance
viewtopic.php?t=130932

Y3 Roof Diagnostic System
viewtopic.php?f=23&t=129048
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