Bowker Preston & BMW UK.

[dell]

Hi, I sold my Z4 MC last year due to changing circumstances. However 9 months on and I was getting withdrawal symptoms so I purchased a 04 Z4 3.0 se, just to keep me sated you understand! The car came with a hard top and this had been fitted more or less continuously for last six years, when the top was removed I found some paint bubbling at the top of both rear quarter panels. I took the car to my local dealer Bowker Preston and enquired cheekily if there was any chance that this may be covered under the 10 year paint warranty , after all the car was only 9 yrs 11months old! Derek at Bowkers advised me that he would have to present the case to BMW UK as the estimated cost for the replacement and painting of two new quarter panels was £3000!
Two week later and I had a phone call advising me that the claim had been authorised by BMW UK! The car is now finished and looking resplendent.
We often hear tales of woe regarding our main dealers so I thought it was only fair to redress the balance. My thanks and gratitude go to the staff at Bowkers Preston and BMW UK for there efforts.
I have no connection with Bowkers or BMW UK other than as a satisfied customer.
Dell.