I know this won't be of much help to those outside the US, but Mike at BMW of South Atlanta just went way beyond what he had to do to find me the part I was looking for.
I was looking for the replacement panel that fits just below the radio-heater area - where many of us put in the AUX IN connector. Real OEM and others list this as 51 45 9 128 397, a realtively inexpensive $8.00 part. I ordered one from BMW of So. Atlanta, paid the $12.95 shipping (ugh) and recieved the part quickly, only to find that the panel has a rectangular cut out in it, like it has a rocker switch insert.
I communicated with Mike, via e-mail, he happily offered to order another one and check it out. I sent him pictures to verify the correct part. The next one Mike got in looked the same, so he said he would check w BMW.
I hardly expected to hear anything, but within a couple of days, I received a shipping notice from Mike, and then a couple of days later, voila, the correct part:51 45 7 053 092, which apparently is obsolete(?), couldn't even find it on Real OEM. BTY it was delivered for free, and they told me don't bother returning the other part - sorry for the trouble.
I really appreciated Mike going out of his way to find the correct ($8.00) part!
So if you need something... here's a solid place to try.
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BMW of South Atlanta
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sbtwister
- Member
- Posts: 550
- Joined: Thu Apr 16, 2009 8:24 pm
- Location: Santa Barbara, CA
BMW of South Atlanta
Alpine white Z4 3.0i, Dream red leather, M-sport seats, suspension, Xenons, Hot seats, Prem. sound, XM Radio, Aux in, Strut brace, Black grill, CF Roundels, Stubby, Half foam, MM Tips.
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cj10jeeper
- Lifer
- Posts: 17846
- Joined: Fri Jun 22, 2007 11:50 am
- Location: Lichfield, England
Re: BMW of South Atlanta
Always good to hear whn someone gets great service form a dealer 
You'll be suprised how many times posts like this turn up on Google searches related to the dealer..
You'll be suprised how many times posts like this turn up on Google searches related to the dealer..
Jaguar F-Type 3.0 Supercharged V6 S, Stratus Grey, LSD, Active Exhaust, CF wheels, Performance brakes, Sports seats and mods ongoing
Gone but not forgotten Z4 3.0i SE Roadster ///M front, Red ///M leather seats, Aero sills
Gone but not forgotten Z4 3.0i SE Roadster ///M front, Red ///M leather seats, Aero sills
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lacroupade
- Lifer
- Posts: 3111
- Joined: Sun Sep 20, 2009 9:37 pm
Re: BMW of South Atlanta
Why not send the guy thanks from the forum. We don't care where they are, we LIKE nice people.
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If toast always lands jam side down, and a cat always lands on its feet, what happens when you strap a piece of toast, jam side up, to the back of a cat?
If toast always lands jam side down, and a cat always lands on its feet, what happens when you strap a piece of toast, jam side up, to the back of a cat?