Not joined yet? Register for free and enjoy features such as alerts, private messaging and viewing latest posts and topics.

RBM - BMW & Mini specialist in Hook

Whether it's exceptional service or a bad experience, post them here. (Disclaimer: posters views are their own and not that of z4-forum.com)
User avatar
nick_l
Senior Member
Senior Member
Posts: 1031
Joined: Sun Nov 07, 2010 8:03 pm
Location: Essex

RBM - BMW & Mini specialist in Hook

Post by nick_l » Thu Dec 12, 2019 7:13 pm

As some of you may be aware Bowser on here has set up his own garage. After having some terrible service closer to home and excellent service in the past with Ross doing roof motors on 2 zeds for me I decided to take my current z4 to Ross for an inspection 2 service, sort out an oil leak from the oil filter housing and to change a belt. It was well worth the 4 hour round trip.

I dropped the car off at 8am-ish and Ross drove me to Hook station so I could do some crimbo shopping in Basingstoke (next stop on the train)

What’s most impressed me was the updates and pictures throughout the morning. With some garages I’m always concerned that are they actually changing things and doing a thorough job. The pics Ross sends reassured me of this. He goes the extra mile and treats the car like it was his own.

Anyway, service done, oil leak fixed, belt changed and a few other little things sorted that the oil leak caused and the car is running perfect. It was a bit sluggish in certain revs and seemed to run out of steam higher up in the Rev range. This is no longer the case. The amount of cleaning Ross did, which he didn’t really have to do, was much appreciated too!

Oh, and the cost. All the work was cheaper than BMW would charge for just the service.
96681877-AC09-44E8-A87A-589009893A1C.jpeg
96681877-AC09-44E8-A87A-589009893A1C.jpeg (279.29 KiB) Viewed 4364 times
2EE79C00-FFF9-4B45-90CE-D063CE44AE29.jpeg
2EE79C00-FFF9-4B45-90CE-D063CE44AE29.jpeg (239.53 KiB) Viewed 4364 times
9C1CF601-BEA7-43AE-813C-61B49DC00232.jpeg
9C1CF601-BEA7-43AE-813C-61B49DC00232.jpeg (383.96 KiB) Viewed 4364 times
20E8C5C0-1649-48ED-B094-789EBB6F3C6B.jpeg
20E8C5C0-1649-48ED-B094-789EBB6F3C6B.jpeg (400.39 KiB) Viewed 4364 times
AA6E7246-4D2F-4C8F-9263-E556065E4032.jpeg
AA6E7246-4D2F-4C8F-9263-E556065E4032.jpeg (408.49 KiB) Viewed 4364 times
074BEF97-BA5B-4260-A114-48EE29C9C654.jpeg
074BEF97-BA5B-4260-A114-48EE29C9C654.jpeg (256.27 KiB) Viewed 4364 times
A5F6CE7B-4D07-4F70-BA2F-CE7C924EA411.jpeg
A5F6CE7B-4D07-4F70-BA2F-CE7C924EA411.jpeg (305.37 KiB) Viewed 4364 times
DE4A1DCC-C398-42C9-B607-F1E92C2D06D1.jpeg
DE4A1DCC-C398-42C9-B607-F1E92C2D06D1.jpeg (289.05 KiB) Viewed 4364 times

User avatar
markplant
Lifer
Lifer
Posts: 3668
Joined: Mon Jul 21, 2014 8:16 pm
Location: Sheffield

RBM - BMW & Mini specialist in Hook

Post by markplant » Thu Dec 12, 2019 9:07 pm

:thumbsup:
3.0 Manual. Sterling Grey. Cream leather Electric an Heated. Professional Navigation/Sony tablet replacement. Storm Werks . an parts waiting to be fitted

bearded_ed
Member
Member
Posts: 349
Joined: Wed Jul 10, 2019 8:10 pm

RBM - BMW & Mini specialist in Hook

Post by bearded_ed » Thu Dec 12, 2019 10:26 pm

That sounds like a great service!

Question, what's the thing in the last pics?
Current E82 125i M Sport :driving:
SOLD :( 04 Sterling Grey E85 3.0i Manual.

Woodrow
Member
Member
Posts: 209
Joined: Sun Sep 29, 2019 11:07 am
Location: Romford

RBM - BMW & Mini specialist in Hook

Post by Woodrow » Fri Dec 13, 2019 12:00 am

Yep. Looking forward to getting my Z to Ross for a check over.

User avatar
lucasxdiniz
Member
Member
Posts: 699
Joined: Fri Mar 29, 2019 10:41 am
Location: Northamptonshire
Contact:

RBM - BMW & Mini specialist in Hook

Post by lucasxdiniz » Fri Dec 13, 2019 4:31 am

bearded_ed wrote: Thu Dec 12, 2019 10:26 pm That sounds like a great service!

Question, what's the thing in the last pics?
Oil filter housing on the left, and the oil cooler on the right. The M54 doesn't have an oil cooler I think, but it can also suffer from a leaky oil filter housing gasket.
Z4MC: Interlagos Blue | Individual Champagne
Z4C: Montego Blue | Individual Champagne | LSD
Z4 2.5i: Midnight Blue | Beige Interior

User avatar
lucasxdiniz
Member
Member
Posts: 699
Joined: Fri Mar 29, 2019 10:41 am
Location: Northamptonshire
Contact:

RBM - BMW & Mini specialist in Hook

Post by lucasxdiniz » Fri Dec 13, 2019 4:36 am

Sorry for the random question on this thread, but do you know how bowser123 cleaned the oil residue on your engine (especially around the pulleys)? I DIY'd this job and spent absolutely ages cleaning the oil with rags and it doesn't look nearly as clean as his job.

Props to him, seems like a great guy. My E85 had a roof motor relocated/replaced by him and although I wasn't the one who took it to him, it clearly was an excellent job.
Z4MC: Interlagos Blue | Individual Champagne
Z4C: Montego Blue | Individual Champagne | LSD
Z4 2.5i: Midnight Blue | Beige Interior

User avatar
nick_l
Senior Member
Senior Member
Posts: 1031
Joined: Sun Nov 07, 2010 8:03 pm
Location: Essex

RBM - BMW & Mini specialist in Hook

Post by nick_l » Fri Dec 13, 2019 7:16 pm

lucasxdiniz wrote: Fri Dec 13, 2019 4:36 am Sorry for the random question on this thread, but do you know how bowser123 cleaned the oil residue on your engine (especially around the pulleys)? I DIY'd this job and spent absolutely ages cleaning the oil with rags and it doesn't look nearly as clean as his job.

Props to him, seems like a great guy. My E85 had a roof motor relocated/replaced by him and although I wasn't the one who took it to him, it clearly was an excellent job.
I didn’t see what he used to clean the engine, but did notice a big can of brake cleaner so would assume he used this. He done a very good job of it!

firebobby
Lifer
Lifer
Posts: 9529
Joined: Sat Jun 13, 2015 9:09 am
Location: South west Buckinghamshire

RBM - BMW & Mini specialist in Hook

Post by firebobby » Fri Dec 13, 2019 7:47 pm

Looks like a good job done Nick, then I wouldn't expect anything else from Ross..top man :thumbsup:
BMW Z4 30i 2003 auto 107's Whippy Toledo Blue
Beige M sport seats, wood dash
Toyota MR2 NA 1995
Triumph GT6 1972 (project)
Land Rover Discovery 1994 TDI (Tow car)
Mini 1000 1981

bowser134
Member
Member
Posts: 241
Joined: Mon Jun 21, 2010 10:37 pm
Location: Hampshire

RBM - BMW & Mini specialist in Hook

Post by bowser134 » Sat Dec 14, 2019 12:45 am

Thanks guys :D

Feel free to message me if you need any quotes for work 👍🏻

User avatar
kis
Lifer
Lifer
Posts: 4536
Joined: Wed Jul 20, 2016 2:33 pm
Location: Surrey / West Sussex Boarder

RBM - BMW & Mini specialist in Hook

Post by kis » Fri Jan 03, 2020 11:29 am

I was wondering how to get in contact and found this:

https://www.facebook.com/rbmhampshire/
Unit B, Hook House Farm, London Road
RG27 9EQ Hook, Wokingham, United Kingdom
01256 856606

Figured it would be helpful for someone, sometime in the new decade! :)
My E85 Z4 3.0i SMG

BMW Family History (past and present):
1 Series - E87
3 Series - E46 Coupe, E46 M3, E90 (x3)
4 Series - F36, F82 M4
5 Series - E34 (x2), E39
7 Series - E32
X5 - E53, E70
X6 - E71

Online
User avatar
Worcester_spoon
Senior Member
Senior Member
Posts: 1540
Joined: Sat Apr 30, 2011 5:53 pm
Location: Basingstoke, Hampshire

RBM - BMW & Mini specialist in Hook

Post by Worcester_spoon » Fri Jan 03, 2020 1:31 pm

Great news, as I live in Basingstoke! Congrats on the new venture Bowser.
03 Z4R 3.0i/Silver/custom quad/330d brake upgrade/LSD/G-Power supercharger/FIC 365cc injectors/Severn Tuning map

bowser134
Member
Member
Posts: 241
Joined: Mon Jun 21, 2010 10:37 pm
Location: Hampshire

RBM - BMW & Mini specialist in Hook

Post by bowser134 » Sat Jan 04, 2020 10:27 pm

Worcester_spoon wrote: Fri Jan 03, 2020 1:31 pm Great news, as I live in Basingstoke! Congrats on the new venture Bowser.
Thanks! I remember I did your roof many years ago now :)

Online
User avatar
Worcester_spoon
Senior Member
Senior Member
Posts: 1540
Joined: Sat Apr 30, 2011 5:53 pm
Location: Basingstoke, Hampshire

RBM - BMW & Mini specialist in Hook

Post by Worcester_spoon » Sat Jan 04, 2020 10:28 pm

bowser134 wrote: Sat Jan 04, 2020 10:27 pm
Worcester_spoon wrote: Fri Jan 03, 2020 1:31 pm Great news, as I live in Basingstoke! Congrats on the new venture Bowser.
Thanks! I remember I did your roof many years ago now :)
And it’s still going strong!
03 Z4R 3.0i/Silver/custom quad/330d brake upgrade/LSD/G-Power supercharger/FIC 365cc injectors/Severn Tuning map

Tonymack
Newbie
Newbie
Posts: 4
Joined: Wed Jul 08, 2020 9:39 am

RBM - BMW & Mini specialist in Hook

Post by Tonymack » Wed Jul 08, 2020 9:56 am

Booked in to Ross on the 21st for a new motor after being advised it was a straightforward simple job and attempting it myself ( did NOT go according to plan :cry: ) oh hindsight is a wonderful thing ..i wish I'd have contacted him first .As I'm already confident in Ross@RBM and sure it will be worth the 2hr trip ...the words DON'T TRY THIS AT HOME KIDS spring to mind .unless your a mechanic which i am not .just a bloke with a bit of knowledge and a few tools ( dangerous if not in controlled enviroment :o ....LOL
Anyways looking forward to Ross working his magic
Will update after 21st :thumbsup:

User avatar
enuff_zed
Lifer
Lifer
Posts: 14382
Joined: Wed Oct 26, 2016 11:05 am
Location: Attleborough, Norfolk

RBM - BMW & Mini specialist in Hook

Post by enuff_zed » Wed Jul 08, 2020 9:58 am

Tonymack wrote: Wed Jul 08, 2020 9:56 am Booked in to Ross on the 21st for a new motor after being advised it was a straightforward simple job and attempting it myself ( did NOT go according to plan :cry: ) oh hindsight is a wonderful thing ..i wish I'd have contacted him first .As I'm already confident in Ross@RBM and sure it will be worth the 2hr trip ...the words DON'T TRY THIS AT HOME KIDS spring to mind .unless your a mechanic which i am not .just a bloke with a bit of knowledge and a few tools ( dangerous if not in controlled enviroment :o ....LOL
Anyways looking forward to Ross working his magic
Will update after 21st :thumbsup:
Ha yes, I'm with you on that!
Wifey's will need moving at some point soon and I am seriously considering it worth the travel from Norfolk!
HQ of 'Norfolk Zed Rescue'.
Always happy to help if I can.

If the forum helped you, why not help the forum back. Thats the Z4 way! :thumbsup:
Image

Post Reply