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BMW Dealership - rim damage
- ZedConvert
- Member
- Posts: 280
- Joined: Fri Apr 27, 2018 6:28 am
BMW Dealership - rim damage
Hi all,
Left my E89 (2014) in with BMW (Berry Heathrow) for two days: MOT, inclusive service, and a warranty issue.
I'm pretty pedantic when it comes to my wheels, as the alloys (Diamond Cut) are only a month old; so I tend to check the car over before taking it from the garage. This time, with the eye of an eagle I saw a very small (few mil) gash on one of my alloys.
Zoomed in: Distant shot: I went back in and called the Service Manager out to take a look, he checked the cameras, but as it's so small he couldn't notice at what point or how it was caused. It's not on the outer edge so it's not been curbed.
He said he would call me after speaking to their repair guy, nearly a week later and no call received.
He seemed to imply that the small area can be repaired without doing the whole wheel... is this true, even though they are diamond cut? I thought they had to be put on a lathe regardless of the damage.
It's annoying, but the longer I leave it, the more I think 'can I be bothered to pursue it'... it is only a few mm.
Thoughts, comments, morale boosters welcome
Left my E89 (2014) in with BMW (Berry Heathrow) for two days: MOT, inclusive service, and a warranty issue.
I'm pretty pedantic when it comes to my wheels, as the alloys (Diamond Cut) are only a month old; so I tend to check the car over before taking it from the garage. This time, with the eye of an eagle I saw a very small (few mil) gash on one of my alloys.
Zoomed in: Distant shot: I went back in and called the Service Manager out to take a look, he checked the cameras, but as it's so small he couldn't notice at what point or how it was caused. It's not on the outer edge so it's not been curbed.
He said he would call me after speaking to their repair guy, nearly a week later and no call received.
He seemed to imply that the small area can be repaired without doing the whole wheel... is this true, even though they are diamond cut? I thought they had to be put on a lathe regardless of the damage.
It's annoying, but the longer I leave it, the more I think 'can I be bothered to pursue it'... it is only a few mm.
Thoughts, comments, morale boosters welcome
-
- Senior Member
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- Location: Rotherham
BMW Dealership - rim damage
Does the wheel have a kerb protector on it?
Doesn’t look like a diamond cut wheel in the pic, but a plastic cover.
Doesn’t look like a diamond cut wheel in the pic, but a plastic cover.
- ZedConvert
- Member
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- Joined: Fri Apr 27, 2018 6:28 am
- Crazy Harry
- Senior Member
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- Location: Breckland Norfolk
BMW Dealership - rim damage
Did they send you one of those 'walk round' inspection videos? - if they did can you see it on that before they started work?
I've had a few days with Main Stealer rubbish - you can't argue with stupid or someone whoe's not prepared to listen to your complaint. Sadly I think name and shame on social media is often the only route to making you feel better. Keep fighting otherwise not facing up to it by the garage works and they'll keep doing it
I've had a few days with Main Stealer rubbish - you can't argue with stupid or someone whoe's not prepared to listen to your complaint. Sadly I think name and shame on social media is often the only route to making you feel better. Keep fighting otherwise not facing up to it by the garage works and they'll keep doing it
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Onlineronk
- Lifer
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- Location: Durham
BMW Dealership - rim damage
Ask yourself the question, if you had damaged the wheel on one of their cars, would they give you grief?
They will get it done at trade so will cost them a pittance.
They will get it done at trade so will cost them a pittance.
You don't stop playing when you get old - You get old when you stop playing!
So I bought a 35is with all the toys to play with.
So I bought a 35is with all the toys to play with.
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BMW Dealership - rim damage
I must be going mad, but where's the diamond cut bit?
- ZedConvert
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- Joined: Fri Apr 27, 2018 6:28 am
BMW Dealership - rim damage
warmasice, the silver part, you can see the CD disc type lines.
- ZedConvert
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- Joined: Fri Apr 27, 2018 6:28 am
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Onlineronk
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- Location: Durham
BMW Dealership - rim damage
You don't stop playing when you get old - You get old when you stop playing!
So I bought a 35is with all the toys to play with.
So I bought a 35is with all the toys to play with.
- ZedConvert
- Member
- Posts: 280
- Joined: Fri Apr 27, 2018 6:28 am
BMW Dealership - rim damage
ronk, diamond cut and lacquered
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Onlineronk
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BMW Dealership - rim damage
Is that the area?
You don't stop playing when you get old - You get old when you stop playing!
So I bought a 35is with all the toys to play with.
So I bought a 35is with all the toys to play with.
- ZedConvert
- Member
- Posts: 280
- Joined: Fri Apr 27, 2018 6:28 am
BMW Dealership - rim damage
ronk, yep, the gashes you see above where you highlighted. So don't think it touched the lacqued part, fortunately.
Can you 'properly' repair a small section of a diamond cut alloy, or do you need to lathe the complete surface? I thought the latter, but BMW told me they could just repair it.
Can you 'properly' repair a small section of a diamond cut alloy, or do you need to lathe the complete surface? I thought the latter, but BMW told me they could just repair it.
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Onlineronk
- Lifer
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- Joined: Tue Feb 24, 2009 11:50 am
- Location: Durham
BMW Dealership - rim damage
Let them repair it - as long as it’s to your satisfaction.
If you leave it then it will soon look shabby
If you leave it then it will soon look shabby
You don't stop playing when you get old - You get old when you stop playing!
So I bought a 35is with all the toys to play with.
So I bought a 35is with all the toys to play with.
-
- Member
- Posts: 877
- Joined: Sun Apr 26, 2015 7:16 pm
BMW Dealership - rim damage
Must be my phone. The area looks cream in colour. A little like a rim protector.ZedConvert wrote: ↑Sat Jun 29, 2019 10:42 pm warmasice, the silver part, you can see the CD disc type lines.