Shoddy windscreen replacement

DashBedrock · Post by **DashBedrock** » Wed May 16, 2018 4:58 pm

Arrived home from work to see my lovely new windscreen and was confronted with the appalling workmanship shown in the pics.
Terrible seal and a broken scuttle panel ( I think that's the name ) on both sides.
It was installed by a mobile technician so I've been down to their base and they've assured me it will be sorted out Saturday morning.
We shall see, I'm not overly confident.

My apologies for the orientation of the pics

Andy

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Zulu59 · Post by **Zulu59** » Wed May 16, 2018 5:05 pm

That's shocking work !! Hope you get it sorted mate

bz4kev · Post by **bz4kev** » Wed May 16, 2018 5:28 pm

Not acceptable bad workmanship hope they put it right for you

RustyZ4 · Post by **RustyZ4** » Wed May 16, 2018 5:30 pm

That's not good, lets hope they sort it properly

Anmarube · Post by **Anmarube** » Wed May 16, 2018 9:54 pm

Disgraceful.
How can they repair the panel. Replace for me more like.
Shocking. Who was the company that done the work?

ben g · Post by **ben g** » Wed May 16, 2018 10:09 pm

The windscreen seals are known to be shoddy quality. Fortunately mine was fine when it was replaced last week. They will tell you the windscreen needs to be removed again to fit a new one, but it doesn't. It just pulls out and a new one fits around the screen. It's not even a seal, it's just a bit of trim that hides the sealant.

The scuttle panels are known to break when removed. They're cheap bits of plastic and get very brittle as they age. Not too bothered with mine, but if you want it replaced, then they'll be in for a surprised when they find out how much a new ones costs

Good luck

DashBedrock · Post by **DashBedrock** » Wed May 16, 2018 10:13 pm

It was Auto Windscreens in Leeds, my insurance put me through to them. Without a doubt it needs a new panel.

Maniac · Post by **Maniac** » Thu May 17, 2018 7:07 am

I can’t quite figure out what I’m looking at?

BRC · Post by **BRC** » Thu May 17, 2018 7:44 am

And the bloke walked away thinking that was an acceptable job done! Jeez the standard of workmanship is like so much I have seen before and frankly I despair with what must surely have been a couldn't care less attitude by the installer.
I think this time I would oversee the entire operation and not be bluffed into thinking they know what they are doing because patently they don't.

Crazy Harry · Post by **Crazy Harry** » Thu May 17, 2018 8:13 am

I don't think I'd give them a second chance. Have you spoken to your insurers about it? Why do they think it reasonable that the windscreen technician should walk away from the job thinking it was OK?

Please tell us no one signed to accept the job as complete

Marlon · Post by **Marlon** » Thu May 17, 2018 9:16 am

Mine is being replaced next Friday by Autoglass, I've spoken with them and asked for OEM seals - hope they do a better job!

Good luck sorting yours out - shocking workmanship

TomK · Post by **TomK** » Thu May 17, 2018 9:42 am

That is very poor. I had mine done at BMW cotswold recently and even they managed to goof it up albeit not ad badly as yours, so clearly not the easiest of screens to do. They took the screen out again to redo the trim, and replaced the scuttle panel foc (it's something like £250 iirc) as they had damaged it (though they were convinced they hadn't). At least that made the £700 bill slightly more palatable!

ben g · Post by **ben g** » Thu May 17, 2018 11:52 am

Maniac wrote: ↑Thu May 17, 2018 7:07 am I can’t quite figure out what I’m looking at?

On an E85/E86, around the edge of the windscreen, on 3 sides, there is a rubber trim that slots onto the edge of the screen. It covers the unsightly gap between windscreen and bodywork and also hid's any sealant.

Althe photos show the top side edges of this trim, which, more often than not, go ripply or split. This is because the windscreen companies use an aftermarket trim piece, rather than OEM.

DashBedrock · Post by **DashBedrock** » Thu May 17, 2018 5:12 pm

Marlon wrote: ↑Thu May 17, 2018 9:16 am Mine is being replaced next Friday by Autoglass, I've spoken with them and asked for OEM seals - hope they do a better job!
Good luck sorting yours out - shocking workmanship

I'm kicking myself for not insisting on OEM seals, but I thought in this day and age, it wouldn't be an issue.
I was even advised to do so by the forum

markalp · Post by **markalp** » Thu May 17, 2018 5:30 pm

DashBedrock wrote: ↑Wed May 16, 2018 4:58 pm Arrived home from work to see my lovely new windscreen and was confronted with the appalling workmanship shown in the pics.
Terrible seal and a broken scuttle panel ( I think that's the name ) on both sides.
It was installed by a mobile technician so I've been down to their base and they've assured me it will be sorted out Saturday morning.
We shall see, I'm not overly confident.
My apologies for the orientation of the pics

Andy

IMG_3794.JPG
IMG_3795.JPG
IMG_3797.PNG

Maybe the fitter thought you like wind noise

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