F.y.i. 50k-mile service by Sytner's on 35iS

Busterboo · Post by **Busterboo** » Tue Nov 06, 2018 11:52 pm

F.y.i. 50k-mile service by Sytner's on 35iS.

The main items: oil & filter £115, microfilter £51, air filter £36, spark plugs £104 and 'vehicle check' with texted video £49.

The total including VAT: £446.

philiph · Post by **philiph** » Wed Nov 07, 2018 3:55 pm

That really looks like do as little as possible and polish it.

6 plugs, 3 filters, some oil and a poxy video, doesn't look like value for money.
Do they even plug it into a diagnostics terminal?

ph001 · Post by **ph001** » Wed Nov 07, 2018 4:11 pm

Basically charging about 2-3x for all the parts (the whole thing should be less than 1 hr labour)... but if we want the stamp from the main dealer we have to bend over and take it like a man!

kis · Post by **kis** » Wed Nov 07, 2018 4:39 pm

Ironic since most men I know aren't into that whole bend over thing...

ph001 · Post by **ph001** » Wed Nov 07, 2018 4:40 pm

...depends if they have ever been to prison! Which is where Sytner ought to be with those prices.

Smartbear · Post by **Smartbear** » Wed Nov 07, 2018 5:15 pm

Did you request the £49 “vehicle check video”? I’d be asking for that to be taken off unless I’d asked for it

Rob

djstan · Post by **djstan** » Wed Nov 07, 2018 5:33 pm

Smartbear wrote: ↑Wed Nov 07, 2018 5:15 pm Did you request the £49 “vehicle check video”? I’d be asking for that to be taken off unless I’d asked for it
Rob

That does sound like a bit of a con - I thought they were complimentary? (And not just about the vehicle

)

montymog · Post by **montymog** » Wed Nov 07, 2018 10:15 pm

i cant think why main dealers are refered to as main STEALERS !!!

mr wilks · Post by **mr wilks** » Wed Nov 07, 2018 10:54 pm

Unless the car is in manufacturers warranty ( not the one you pay for ) i see no logical reason why you would pay through the nose for routine tasks predominantly carried out by the more inept of the dealerships workforce

Almost £40 for a air filter

if that's not a typo shoot me now

Mr Tidy · Post by **Mr Tidy** » Wed Nov 07, 2018 10:57 pm

That reference to the video made me smile.

My E91 went to Sytner last week for the heater fan recall job, but I haven't had the video yet - should I ask for a refund?

bryand · Post by **bryand** » Wed Nov 07, 2018 11:26 pm

Need to give your head a wobble paying that kind of money for a service.

sunnydays · Post by **sunnydays** » Thu Nov 08, 2018 8:32 am

Smartbear wrote: ↑Wed Nov 07, 2018 5:15 pm Did you request the £49 “vehicle check video”? I’d be asking for that to be taken off unless I’d asked for it
Rob

lol! The classic vehicle check where you pay them to find faults for which they then charge you even more money

enzed4 · Post by **enzed4** » Thu Nov 08, 2018 9:27 am

mr wilks wrote: ↑Wed Nov 07, 2018 10:54 pm Unless the car is in manufacturers warranty ( not the one you pay for ) i see no logical reason why you would pay through the nose for routine tasks predominantly carried out by the more inept of the dealerships workforce
Almost £40 for a air filter if that's not a typo shoot me now

Lol - I just paid almost exactly that amount for an aftermarket air filter from a parts store, I shudder to think what the local BMW dealer would ask for the OEM part

.
I agree that I don't understand this obsession with dealer stamps (after the warranty period). Surely as long as you have the invoice from a good indy to show the service was done (and don't most of them have a stamp they can put in the book as well?) anything more is throwing money away?

Stuartt · Post by **Stuartt** » Thu Nov 08, 2018 9:45 am

I paid £10 for a Bosch air filter that took me less than 5 minutes to fit, £36 is criminal.

Stuart

Busterboo · Post by **Busterboo** » Thu Nov 08, 2018 10:29 pm

Now come on, fellas, be fair. The service included coffee and biscuits.

And it's for my BMW extended warranty.

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