I don’t know how Admiral compare with respect to claims but the experience I have of them is not good.dk345 wrote: ↑Mon Jan 22, 2018 1:40 amStill arguing with my insurer, Admiral (not sure whether they're "premier" or "value") as I don't think their offer is a fair valuation of my car. Prepared to go to the ombudsman, so we'll see if it gets that far.
I'm not going to get £23k for it, but there's currently a 2010 35iS up for £20k that's done 12,000 miles more than mine... So how can their valuation of my three year younger car tally up?
Hopefully we'll get somewhere this week. Really not enjoying the 2002 1.6l Focus that is my interim vehicle
One of my daughters was driving to work and had stopped in a queue of traffic when she was hit from behind by a driver insured with Admiral. Nasty accident, she had severe back and neck injuries, needed to be cut from the car, spent months in recovery etc.
You’d think the claim against the at fault driver would have been straightforward but Admiral used every trick it could devise to make the whole process onerous and very unpleasant. Took almost three years to settle and only after court papers had been served on them.
I know insurers have a duty to mitigate their losses but this lot made a bad experience totally horrendous and frustrating. Goodness knows how they treated their own insured as her car was written off also.
I’ll never insure with Admiral or any of their affiliates.