Dissapointed

bounax · Post by **bounax** » Mon Jul 05, 2010 3:30 pm

Quite a few people on here have good things to say about them so I tried calling Chris Knott between 10 & 12 times today (over the space of 5 hours), looking for a new quote. Unfortunately "No operators are available" is the message I get each time. Anyone else had this?

sk93 · Post by **sk93** » Mon Jul 05, 2010 4:02 pm

yup.

Gave up and went to PostOffice, and got through straight away and got the best quote by far.

AlanJ · Post by **AlanJ** » Mon Jul 05, 2010 4:09 pm

Good to identify an issue but take it up with the firm themselves Tim@ChrisKnott is a Forum member - pm the guy. If he knows about the problem then maybe something will get done.

Aliv6 · Post by **Aliv6** » Mon Jul 05, 2010 4:15 pm

They were also 400£ more for me. Seem to be on alot of forum. Fair enough it's a wide target audience, but the reviews i've seen have been consistent. V expensive.

Taz · Post by **Taz** » Mon Jul 05, 2010 4:25 pm

and only quote those with nice post codes

AlanJ · Post by **AlanJ** » Mon Jul 05, 2010 5:26 pm

Taz x wrote:and only quote those with nice post codes

....something to do with 'risk' I think!

bounax · Post by **bounax** » Mon Jul 05, 2010 8:06 pm

AlanJ wrote:Good to identify an issue but take it up with the firm themselves Tim@ChrisKnott is a Forum member - pm the guy. If he knows about the problem then maybe something will get done.

Will do AlanJ, no point winging about something if I'm not going to do anything about it!

ChrisKnottIns · Post by **ChrisKnottIns** » Tue Jul 06, 2010 12:16 pm

Hi
Thanks for pointing this out to me. I've contacted the manager of the department for his views.
I realise Mondays are manic for the team but I've not heard of this problem being so large scale as 10/12 rings so sorry about that. I would always ask that if this occurs, please pm me ASAP.

I would also point out that contrary to some opinions, there is a very good take up rate on this forum compared with some of the others we're linked to and i'd only mentioned this fact to Jim about a month ago.

Naturally you are going to hear more negative comments than positive on a forum but it really is doing well!

ChrisKnottIns · Post by **ChrisKnottIns** » Tue Jul 06, 2010 1:03 pm

Hi
Just got an answer back and his only comment about yesterday was 'manic'. Good for business but didn't help you. Sorry.
Even the marketing manager said it was manic and works in a different department!

bounax · Post by **bounax** » Wed Jul 07, 2010 3:02 pm

Hi Tim,

Thanks for your comments. I have been trying again today, and unfortunately once again I am unable to get through - my latest attempt was at 14:53.

If I can't through today I will probably be giving it a miss - I need my insurance & if I'm honest I don't think I should be chasing the one company for a quote.

For me, Chris Knott had loads of positive feedback on this forum - which was the influencial factor in me calling. It's just a shame that I can't get through to anyone. Once again, thanks for you feedback.

ChrisKnottIns · Post by **ChrisKnottIns** » Wed Jul 07, 2010 4:48 pm

Would you like to pm me your name & postcode? I can get someone to ring you before 5pm if you can reply now?

easty027 · Post by **easty027** » Wed Jul 07, 2010 5:12 pm

i also tried a while back and although i live in M/SK1-12 postcodes they wouldnt insure me. rather go elsewhere were i can still get a good price. thanks Swiftcover!

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