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You are not authorised to read private messages that are on hold.

Posted: Sun Apr 22, 2018 10:43 pm
by Chris_D
Buckley06 has sent me 2 pm's this evening but i keep geting the following message when i try to open them.

You are not authorised to read private messages that are on hold.

my inbox is at 36%.

any ideas? mods?

You are not authorised to read private messages that are on hold.

Posted: Sun Apr 22, 2018 10:50 pm
by srhutch
Not a clue, best send sp3ctre am pm.

You are not authorised to read private messages that are on hold.

Posted: Sun Apr 22, 2018 11:11 pm
by Wondermike
It’s definitely size-related - based on the last time this happened. Is one of your other folders full?

You are not authorised to read private messages that are on hold.

Posted: Sun Apr 22, 2018 11:27 pm
by Chris_D
Wondermike wrote: Sun Apr 22, 2018 11:11 pm It’s definitely size-related
That's what all the ladies say to me 8) :lol:

Thanks fo rthe suggestion Wondermike, but outbox is at 0% and sent folder is at 61%.

:|

You are not authorised to read private messages that are on hold.

Posted: Mon Apr 23, 2018 12:53 am
by Ducklakeview
Chris_D wrote: Sun Apr 22, 2018 11:27 pm
Wondermike wrote: Sun Apr 22, 2018 11:11 pm It’s definitely size-related
That's what all the ladies say to me 8) :lol:

Thanks fo rthe suggestion Wondermike, but outbox is at 0% and sent folder is at 61%.

:|
Personally, I think we should ask the lovely Laura to clarify that...

Mike

You are not authorised to read private messages that are on hold.

Posted: Mon Apr 23, 2018 8:00 am
by Chris_D
Ducklakeview wrote: Mon Apr 23, 2018 12:53 am
Chris_D wrote: Sun Apr 22, 2018 11:27 pm
Wondermike wrote: Sun Apr 22, 2018 11:11 pm It’s definitely size-related
That's what all the ladies say to me 8) :lol:

Thanks fo rthe suggestion Wondermike, but outbox is at 0% and sent folder is at 61%.

:|
Personally, I think we should ask the lovely Laura to clarify that...

Mike
I'll ask her to dust off her measuring wheel 8)

You are not authorised to read private messages that are on hold.

Posted: Mon Apr 23, 2018 10:24 am
by Marlon
You usually get this message when you have too many PM’s, deleting some usually sorts it

You are not authorised to read private messages that are on hold.

Posted: Mon Apr 23, 2018 5:16 pm
by Chris_D
Marlon wrote: Mon Apr 23, 2018 10:24 am You usually get this message when you have too many PM’s, deleting some usually sorts it
Ok thx.
Saw new note about 'releasing on-hold messages' at the inbox page. Realised it was a hyperlink although its not immediately clear. Clicked and managed to get the messages accessible.
Bit of a faff tbh but got there in the end :roll:

You are not authorised to read private messages that are on hold.

Posted: Mon Apr 23, 2018 6:56 pm
by srhutch
Sorry, really wasn't thinking about this. Being a mod we get unlimited PM's so hasn't been an issue for some time :P