Not joined yet? Register for free and enjoy features such as alerts, private messaging and viewing latest posts and topics.
Michelin PS4 bulge
-
Online
- Lifer
- Posts: 8849
- Joined: Wed Jan 20, 2021 7:20 pm
- Location: Spaldingski
Michelin PS4 bulge
Got a response from Michelin today. They were not interested. Now what a surprise.
All good things come to those who wait. I'm really impatient which explains a lot.
F31 320i. Good car.
E89 20i Now fully dried
Z3 'free litre'. Project and a half. Complicated!
Mazda3 sold
Tatty old R56 Mini Cooper. Money pit!
F31 320i. Good car.
E89 20i Now fully dried
Z3 'free litre'. Project and a half. Complicated!
Mazda3 sold
Tatty old R56 Mini Cooper. Money pit!
- pvr
- Legend
- Posts: 26455
- Joined: Fri Jun 15, 2007 12:27 pm
- Location: South East UK
Michelin PS4 bulge
You even got a response ????
Current:
911-50 Black - unique spec
X5M - 575 hp of fun in a V8
Abarth 595 Comp.
Golf Clipper - collectors item
Z4 3.0si Black Sapphire
VW ID.3
Previous:
Z4M Silver Grey - non flimper spec (gone to Bing)
Z4 3.0 Toledo
911-50 Black - unique spec
X5M - 575 hp of fun in a V8
Abarth 595 Comp.
Golf Clipper - collectors item
Z4 3.0si Black Sapphire
VW ID.3
Previous:
Z4M Silver Grey - non flimper spec (gone to Bing)
Z4 3.0 Toledo
- Flyingfifer
- Senior Member
- Posts: 1995
- Joined: Mon Mar 14, 2016 9:50 am
- Location: Fife, Scotland
Michelin PS4 bulge
What did they say?
2006 3.0Si Coupé in Monaco Blau with all the optional trimmings
-
Online
- Lifer
- Posts: 8849
- Joined: Wed Jan 20, 2021 7:20 pm
- Location: Spaldingski
Michelin PS4 bulge
They wrote a three paragraph letter, but the gist of it was "tough sh*t". I think it wasn't even considered, generic reply of "probably pothole damage".
I know it wasn't me who caused the damage, it was either a dodgy tyre or the damage had been done before I got the car (only had it 2 months and done 150 miles) and took a while to show. I will never know, but paying £157.00 to change a tyre with 6mm of tread on it sticks in the throat a bit (and I'm not even Scottish)
All good things come to those who wait. I'm really impatient which explains a lot.
F31 320i. Good car.
E89 20i Now fully dried
Z3 'free litre'. Project and a half. Complicated!
Mazda3 sold
Tatty old R56 Mini Cooper. Money pit!
F31 320i. Good car.
E89 20i Now fully dried
Z3 'free litre'. Project and a half. Complicated!
Mazda3 sold
Tatty old R56 Mini Cooper. Money pit!
- pvr
- Legend
- Posts: 26455
- Joined: Fri Jun 15, 2007 12:27 pm
- Location: South East UK
Michelin PS4 bulge
Goodwill doesn't have value for them it seems.
Current:
911-50 Black - unique spec
X5M - 575 hp of fun in a V8
Abarth 595 Comp.
Golf Clipper - collectors item
Z4 3.0si Black Sapphire
VW ID.3
Previous:
Z4M Silver Grey - non flimper spec (gone to Bing)
Z4 3.0 Toledo
911-50 Black - unique spec
X5M - 575 hp of fun in a V8
Abarth 595 Comp.
Golf Clipper - collectors item
Z4 3.0si Black Sapphire
VW ID.3
Previous:
Z4M Silver Grey - non flimper spec (gone to Bing)
Z4 3.0 Toledo
- Flyingfifer
- Senior Member
- Posts: 1995
- Joined: Mon Mar 14, 2016 9:50 am
- Location: Fife, Scotland
Michelin PS4 bulge
Thats pretty shite, you would expect more from a premium tyre manufacturer!Pondrew wrote: ↑Wed Jun 16, 2021 1:07 pm They wrote a three paragraph letter, but the gist of it was "tough sh*t". I think it wasn't even considered, generic reply of "probably pothole damage".
I know it wasn't me who caused the damage, it was either a dodgy tyre or the damage had been done before I got the car (only had it 2 months and done 150 miles) and took a while to show. I will never know, but paying £157.00 to change a tyre with 6mm of tread on it sticks in the throat a bit (and I'm not even Scottish)
2006 3.0Si Coupé in Monaco Blau with all the optional trimmings
-
Online
- Lifer
- Posts: 8849
- Joined: Wed Jan 20, 2021 7:20 pm
- Location: Spaldingski
Michelin PS4 bulge
If it had been a pothole I would have had a pretty good idea of where it was and would have gone to the council for compo.
All good things come to those who wait. I'm really impatient which explains a lot.
F31 320i. Good car.
E89 20i Now fully dried
Z3 'free litre'. Project and a half. Complicated!
Mazda3 sold
Tatty old R56 Mini Cooper. Money pit!
F31 320i. Good car.
E89 20i Now fully dried
Z3 'free litre'. Project and a half. Complicated!
Mazda3 sold
Tatty old R56 Mini Cooper. Money pit!
- Argyll Andy
- Lifer
- Posts: 5375
- Joined: Mon Oct 21, 2019 10:16 pm
- Location: Argyll & Bute
Michelin PS4 bulge
Pondrew,
(and I'm not even Scottish)
And after that comment, let you take the £157 hit
(and I'm not even Scottish)
And after that comment, let you take the £157 hit
G29 M40i Thundernight with Ivory interior, all option packs (here for a while, hopefully )
G29 M40i Misano Blue all option packs (Gone 26k of fun)
E89 35iS, Valencia Orange, Design Pure Traction pack (Gone)
E89 23i sDrive, Silver (Gone)
-
Online
- Lifer
- Posts: 8849
- Joined: Wed Jan 20, 2021 7:20 pm
- Location: Spaldingski
Michelin PS4 bulge
That was more for FF', but hey, you know me I can offend pretty much anyone at anytime. It's a gift.Argyll Andy wrote: ↑Wed Jun 16, 2021 1:24 pm Pondrew,
(and I'm not even Scottish)
And after that comment, let you take the £157 hit
It's why I am the official (according to Pbondar) cultural attache.
All good things come to those who wait. I'm really impatient which explains a lot.
F31 320i. Good car.
E89 20i Now fully dried
Z3 'free litre'. Project and a half. Complicated!
Mazda3 sold
Tatty old R56 Mini Cooper. Money pit!
F31 320i. Good car.
E89 20i Now fully dried
Z3 'free litre'. Project and a half. Complicated!
Mazda3 sold
Tatty old R56 Mini Cooper. Money pit!
- Argyll Andy
- Lifer
- Posts: 5375
- Joined: Mon Oct 21, 2019 10:16 pm
- Location: Argyll & Bute
Michelin PS4 bulge
Aye, and what’s worse is he quoted it in his response and never even commented on itPondrew wrote: ↑Wed Jun 16, 2021 3:12 pmThat was more for FF', but hey, you know me I can offend pretty much anyone at anytime. It's a gift.Argyll Andy wrote: ↑Wed Jun 16, 2021 1:24 pm Pondrew,
(and I'm not even Scottish)
And after that comment, let you take the £157 hit
It's why I am the official (according to Pbondar) cultural attache.
G29 M40i Thundernight with Ivory interior, all option packs (here for a while, hopefully )
G29 M40i Misano Blue all option packs (Gone 26k of fun)
E89 35iS, Valencia Orange, Design Pure Traction pack (Gone)
E89 23i sDrive, Silver (Gone)
- Attilio
- Member
- Posts: 763
- Joined: Tue Oct 31, 2017 11:11 am
- Location: Dublin
Michelin PS4 bulge
Argyll Andy wrote: ↑Wed Jun 16, 2021 1:24 pm Pondrew,
(and I'm not even Scottish)
And after that comment, let you take the £157 hit
Z4M Coupe, Interlagos blue, black leather, piano black, stubby, OEM CSLs, evolve intake, cup holders...pretty much stock
2019 Toyota Corolla hybrid 2.0L - new daily drive
2019 Toyota Corolla hybrid 2.0L - new daily drive
- Attilio
- Member
- Posts: 763
- Joined: Tue Oct 31, 2017 11:11 am
- Location: Dublin
Michelin PS4 bulge
Sorry for our trouble... Disappointing to see that from Michelin (I am on a set of PS4Ss after a set of MPSS). I would respond and ask them to offer you a voucher for a future purchase: if you don't ask you won't get...
In fairness I wouldn't expect them to own up and give me 100% refund but at least to offer a discount on a new one... I might try and investigate the cost of tyre insurance given the state of some of the roads on the Atlantic coast here in Ireland.
All the best
A
Z4M Coupe, Interlagos blue, black leather, piano black, stubby, OEM CSLs, evolve intake, cup holders...pretty much stock
2019 Toyota Corolla hybrid 2.0L - new daily drive
2019 Toyota Corolla hybrid 2.0L - new daily drive
- Flyingfifer
- Senior Member
- Posts: 1995
- Joined: Mon Mar 14, 2016 9:50 am
- Location: Fife, Scotland
Michelin PS4 bulge
My thoughts exactly, at least some form of "sorry you had that experience, its super rare, we make excellent tyres here is a goodwill gesture"Attilio wrote: ↑Wed Jun 16, 2021 3:48 pmSorry for our trouble... Disappointing to see that from Michelin (I am on a set of PS4Ss after a set of MPSS). I would respond and ask them to offer you a voucher for a future purchase: if you don't ask you won't get...
In fairness I wouldn't expect them to own up and give me 100% refund but at least to offer a discount on a new one... I might try and investigate the cost of tyre insurance given the state of some of the roads on the Atlantic coast here in Ireland.
All the best
A
2006 3.0Si Coupé in Monaco Blau with all the optional trimmings
-
Online
- Lifer
- Posts: 8849
- Joined: Wed Jan 20, 2021 7:20 pm
- Location: Spaldingski
Michelin PS4 bulge
I have emailed them back saying that I am disappointed in their response and will have to think carefully about buying their products in the future..blah bah blah. I don't expect a reply.
This is the letter. I find it a bit condescending, presuming everyone's a ferkin idiot.
Dear Mr HEMSWORTH ,
Naturally we are concerned to hear of your dissatisfaction with your Michelin Group product. We confirm that your request with the case number 326913 has been processed.
We write in relation to your tyre complaint report. Thank you for the opportunity to comment. There can be many causes for the problem you have described, which are accidental in nature and caused while the car is in use. Damage of this nature is normally a consequence of forced contact with, for example, an unyielding object or the edge of a pothole or kerb and are not attributable to the tyre. From the information we have, we consider it likely that the damage has been caused accidentally. Unfortunately, we therefore must advise you in the circumstances that we will be unable to offer you compensation.
In case of any questions, the MICHELIN Consumer Care Team is at your disposal at the following address: [email protected]
Best regards,
MICHELIN Consumer Care
This is the letter. I find it a bit condescending, presuming everyone's a ferkin idiot.
Dear Mr HEMSWORTH ,
Naturally we are concerned to hear of your dissatisfaction with your Michelin Group product. We confirm that your request with the case number 326913 has been processed.
We write in relation to your tyre complaint report. Thank you for the opportunity to comment. There can be many causes for the problem you have described, which are accidental in nature and caused while the car is in use. Damage of this nature is normally a consequence of forced contact with, for example, an unyielding object or the edge of a pothole or kerb and are not attributable to the tyre. From the information we have, we consider it likely that the damage has been caused accidentally. Unfortunately, we therefore must advise you in the circumstances that we will be unable to offer you compensation.
In case of any questions, the MICHELIN Consumer Care Team is at your disposal at the following address: [email protected]
Best regards,
MICHELIN Consumer Care
All good things come to those who wait. I'm really impatient which explains a lot.
F31 320i. Good car.
E89 20i Now fully dried
Z3 'free litre'. Project and a half. Complicated!
Mazda3 sold
Tatty old R56 Mini Cooper. Money pit!
F31 320i. Good car.
E89 20i Now fully dried
Z3 'free litre'. Project and a half. Complicated!
Mazda3 sold
Tatty old R56 Mini Cooper. Money pit!
- bakes100
- Member
- Posts: 128
- Joined: Fri Jul 13, 2012 8:27 am
- Location: Essex
Michelin PS4 bulge
I had the same with a Goodyear Eagle Asymmetric 2 a few years ago, contacted them about it and got pretty much exactly the same response.
It just appeared one day after driving around 5 miles home from work, no potholes etc.
It just appeared one day after driving around 5 miles home from work, no potholes etc.
2006 BMW Z4M Coupe - Sapphire Black
2007 BMW Z4M Coupe - Silver Grey - GONE
2007 BMW Z4M Coupe - Silver Grey - GONE