Project 2006 Z4 - restoration (Enjoy!)

2003 - 2009, roadster, coupe, facelift
andyfanshawe
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Project 2006 Z4 - restoration (Enjoy!)

Post by andyfanshawe » Tue Sep 19, 2017 9:14 pm

Wow! Who would have thought the springs would cause so many problems!

I just fitted the ones that came with the light!!

Anyway, what happened with the trip to Stratstone BMW chesterfield?.....here we go.

Monday
Arrived at 10:51 in the Z4. First time out for weeks (the car, not me).
Took the third brake light in with me (in pieces) and was sent to waiting area.
Here's me with the light and the file with the receipt in it sat waiting....
Image



10:54. Seen by parts chap. Explained all and he said he would have to talk to the manager.

10:59. Came back to say it would have to be booked in for diagnostics then another would be fitted free of charge if it was accepted as a non fitting fault! i said it wouldnt take much diagnosis, pointing at the light unit in front of me!!
He said wait there and he will arrange for someone to book me in for an hours diagnostic time. An HOUR!!!! To diagnose a broken light!!!

11:34. Dealership almost empty by now. No customers sat at the desks with the staff. Nobody waiting. Have I been forgotten?? So off I popped to reception to ask what was going on. She sent me to a service desk where i sat down straightaway to be told they had never heard of the third brake light cracking...Really!!!! Told him to google it in his lunch hour.
Only time they could do it was a week on wednesday but i would have to fit the light unit back to the car. Disgusted, but booked in and left. No apologies given for the wait

2pm. Got home and wrote BMW a n email to say how disgusted i was with totally forgetting me and the farce of an hours diagnostics to clarify a broken light unit. Bloody livid. Told them i wouldn't buy another BMW.....EVER.

Tuesday
had a call from BMW stratstone at about 4pm saying head office had been on at them. Aapologised for the delay when I was there and offered to fit a new light for me tomorrow. Which i accepted. He confirmed it was a clear lens. i said it was. Got to get the car to them at 8 am.
So yet another saga of car ownership.
Plan is to get the light fitted, polish up the paintwork and sell the car on to someone else who can enjoy it Although theres not much left to do!!
Had enough of the BMW z4 mood swings...shall I call them?? Their mechanical tantrums......Fickle is a good word.

Anyone want to buy a nice well looked after Z4??? With a new third brake light. And a warranty with the light, of course!!
If not, it will be banished to the back of my workshop where it can stay till next spring. Cowering under a cover.

Not even a teenager yet. But behaves like one. Lol!!

BMW's indeed. :headbang:

Andy.

john-e89
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Project 2006 Z4 - restoration (Enjoy!)

Post by john-e89 » Tue Sep 19, 2017 9:32 pm

Stratstone are useless Andy, I went 3 times trying to get them to take me seriously when I bought the E89, gave up and went to Sytners instead. 3 months in I went to Stratstone and asked for the sales manager to pop outside, he duly came out, I showed him the new 35is sitting there, did he think I was serious now...told him I couldn't understand how they sell anything and left.

Petty and childish....yet strangely satisfying.... :lol:
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Project 2006 Z4 - restoration (Enjoy!)

Post by MACK » Tue Sep 19, 2017 9:35 pm

The whole spring thing is rediculous. Treating the symptom not the cause. Got my current one delivered from the local dealer to my mates garage (so I could get a trade discount). Showed it to him when I unboxed it, he said to me " if I didn't know that had come BMW from BMW for £50 I would have thought it was a cheap copy" The quality is appalling for an OEM part.
Andy it's your choice of course but it would seem a shame to sell before getting at least one summer out of it. You basically fixed pretty much everything that can go wrong on it anyway now.
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andyfanshawe
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Project 2006 Z4 - restoration (Enjoy!)

Post by andyfanshawe » Wed Sep 20, 2017 3:27 pm

Wednesday
Dropped my z4 off at stratstone this morning at 8 am.
Looks small here at the side of the others!
Image

Had a call at 3:10 to say that unfortunately the new third brake light arrived in a box damaged, and can they keep the car overnight and fit it tomorrow morning instead.
So my car is staying out all night. Well its nearly a teenager so its ok.

Andy.

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Smartbear
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Project 2006 Z4 - restoration (Enjoy!)

Post by Smartbear » Wed Sep 20, 2017 3:43 pm

Unbelievable, it's a shame you can't charge them £100/hour for wasting your time-utter utter muppets :roll:
Rob
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e89 Sdrive2.0 18i which has apparently turned into a 20i :D
e89 Sdrive3.0i this ones busted, pass me another
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Project 2006 Z4 - restoration (Enjoy!)

Post by enzed4 » Wed Sep 20, 2017 9:54 pm

Smartbear wrote:
Wed Sep 20, 2017 3:43 pm
Unbelievable, it's a shame you can't charge them £100/hour for wasting your time-utter utter muppets :roll:
Rob
Sounds like Andy has been dicked around, but to be fair to the dealer, I'm not sure how it's their fault the replacement arrived damaged?
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Project 2006 Z4 - restoration (Enjoy!)

Post by Kamuela » Thu Sep 21, 2017 12:40 am

I've finally caught up on this thread. Fantastic, Andy!

andyfanshawe
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Project 2006 Z4 - restoration (Enjoy!)

Post by andyfanshawe » Thu Sep 21, 2017 9:03 pm

thanks for all the comments guys!
what chance is there that the broken part in the box was cracked in the centre???!!!

Anyway, picked up my car today - in the pouring rain, just after bmw washed it for me!
My new clear LED light on!
Couldn't take any photos in the pouring rain, but I will tomorrow.

It looks as if they have used some type of black silicone sealant in the centre top and bottom of the light. Perhaps as an extra support?

Will photograph it tomorrow.
Andy.

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Project 2006 Z4 - restoration (Enjoy!)

Post by andyfanshawe » Fri Sep 22, 2017 2:50 pm

What do you all think of this expert BMW fitting?

Image

Image

Image

Look carefully at the bottom of the lens here

Image

Can't say i'm impressed. Seems to be black silicone sealant around the perimeter and the plastic edge is uneven.

May be popping back to BMW.

Andy.

andyfanshawe
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Project 2006 Z4 - restoration (Enjoy!)

Post by andyfanshawe » Fri Sep 22, 2017 2:51 pm

Wrong way round, but.....

Wibbly wobbly wavy
Image
Last edited by andyfanshawe on Fri Sep 22, 2017 2:52 pm, edited 1 time in total.

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Ducklakeview
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Project 2006 Z4 - restoration (Enjoy!)

Post by Ducklakeview » Fri Sep 22, 2017 2:52 pm

THAT is bloody horrendous...

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Project 2006 Z4 - restoration (Enjoy!)

Post by Smartbear » Fri Sep 22, 2017 3:14 pm

I'd go back with it & get the manager out to look & comment at the quality of work, shoddy shoddy shoddy :thumbsdown:
Rob
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e89 Sdrive2.0 18i which has apparently turned into a 20i :D
e89 Sdrive3.0i this ones busted, pass me another
e85 3.0si-sold my trouble free car...

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Project 2006 Z4 - restoration (Enjoy!)

Post by MACK » Fri Sep 22, 2017 3:27 pm

That's bad enough against a black background. Imagine what it would look like on a silver car. Is it definitely sealant or the seal that's part of the light that they have trapped
05 3.0i SE in Titanium.
Mods inc - Facelift Xenons, M Sport Wheel & Leather Elec/Heated Seats, 15 & 20mm Spacers & M Tyre Sizes. 3M Carbon Fibre Trim, 4 Spot Clear Rear Lights, Gaptech+, Cruise, MM Tips, ZHP, Stubby.

andyfanshawe
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Project 2006 Z4 - restoration (Enjoy!)

Post by andyfanshawe » Sun Sep 24, 2017 2:11 pm

Yep, just what I thought.
E mail sent to BMW with all theses photos on. Lets see what happens.

Ironically, this is the first time I have sent a car to a dealers in a very, very long time, since I do it all myself. And look what happens.

If you want a job doing right, do it yourself.......................

Andy.

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Project 2006 Z4 - restoration (Enjoy!)

Post by andyfanshawe » Mon Sep 25, 2017 7:58 pm

Monday, 4:23 pm
Had a call from BMW stratstone asking if the workshop manager can come to my house to see the offending article in person.
I said he could but I keep it buried in my workshop at the back at a different address. Buried in shame.
So he is going to pay me a visit after 1 pm tomorrow or wednesday.
Should be interesting.

6:03 pm
Got a text from stratstone saying my car is booked into stratstone BMW on the 27th (thursday), and not to forget my email confirmation.

2 things wrong here,....1) its not booked into stratstone, and 2)........theres no email confirmation

Oh dear.
Andy.

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